Privacy Policy

1. Information We Collect

• Account details such as phone number, email, display name, and profile settings
• Content you create such as reviews, ratings, comments, and support messages
• Device and usage data such as IP address, browser, timestamps, and interactions
• Security and trust signals used for abuse prevention and integrity monitoring

2. How We Use Your Information

We use personal data to provide platform services, maintain account security, prevent abuse, improve trust scoring, personalize your activity, and respond to legal obligations.

• Authentication, account recovery, and fraud prevention
• Publishing and moderating user-generated content
• Improving product quality, ranking relevance, and trust defenses
• Customer support, notices, and policy enforcement

3. Legal Bases for Processing

Depending on context, we process personal data based on contractual necessity, legitimate interests, consent, legal obligations, or protection of users and the public interest in trustworthy review information.

4. Data Sharing and Disclosure

We do not sell your personal data. Public reviews and community content are visible to other users by design. We may share data with service providers, infrastructure vendors, and fraud/security partners under confidentiality obligations.

We may disclose data when required by law, court order, or lawful government request, and when necessary to protect platform users, rights, and safety.

5. Cookies and Similar Technologies

We use cookies and local storage for session management, security, preferences, analytics, and performance. You can control cookies through browser settings, but some platform features may not function correctly if disabled.

6. Data Retention

We retain personal data only as long as necessary for service delivery, compliance, trust and safety investigations, dispute handling, and lawful recordkeeping. Public review content may be retained as part of platform history and integrity requirements.

7. Security Measures

We use layered technical and organizational controls, including encryption in transit, access controls, monitoring, and abuse detection. No method is perfectly secure, but we continuously improve safeguards.

8. Your Rights and Choices

• Access, update, or correct your account information
• Request deletion of account data subject to legal exceptions
• Object to certain processing or request processing restrictions
• Request export of data where technically feasible
• Control communication preferences and notification settings

9. International Data Transfers

Where infrastructure or partners operate across jurisdictions, your data may be processed in countries other than your own with appropriate safeguards and contractual protections.

10. Children's Privacy

ReviewHistory is not intended for children under the legally required age in your jurisdiction. If we learn that unauthorized child data was provided, we will take reasonable steps to delete it.

11. Policy Updates

We may revise this Privacy Policy from time to time. Material changes are indicated by updating the "Last updated" date and, where appropriate, by additional notice.

12. Contact

For privacy-related inquiries, contact us at privacy@reviewhistory.pk.